Stefan Heißenberg is pleased that you have chosen his website stefanheissenberg.de and that you are interested in his work, bio and services. It is important for us to protect your personal data during handling throughout the entire business process. We want you to feel secure while using my website. In the following, we will explain what information is collected while using the website and how this information is used.
If you would like to update your cookie preferences, you can do that here.
Definition of personal data
Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth. Information that cannot be directly linked to your real identity – such as favorite websites or number of users of a site – is not considered personal data.
Collection and processing of personal data
We are committed to preserving the privacy of users of our website. While using our website, our servers may temporarily save for security purposes the connection data of the computer connecting to our servers, a list of the pages or functions that you use within our website, the date and duration of your use, the identification data of the type of device and operating system used. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of account registration, fulfillment of a contract or an information request. You directly provide me with most of the data I collect. I collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
I provide a right of access and rectification of personal data under the applicable legislation.
Use and sharing of personal data
We use the personal data which you have made available to us exclusively for technical administration of the website and to fulfill your orders and requests – thus primarily for the fulfilment of a contract concluded with you or to respond to your request in the best way we can. Only when you have previously granted your approval or – if so stipulated by legal regulations – have not raised an objection do we also use this data for product-related surveys and marketing purposes. We does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors and/or affiliates when you order products from us. We may use service providers that process personal data under our control and on our behalf. In cases where data is transferred outside of European Economic Area, we take all reasonably necessary steps to ensure that this happens in accordance with applicable data protection laws and regulations. Should you wish to contact us by email, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties.
Transfer of data to external service providers for order processing and settlement
For the processing and handling of orders, we also use the services of external service providers. The data transferred to external service providers is personal data such as first name, last name, delivery address and other data required for order processing such as number of items, sizes, the design you have chosen, item number, etc.. However, the data is only passed on if this is actually necessary for the processing and handling of the order.
The legal basis for the disclosure arises from Art. 6 Abs. 1 S. 1 lit. b DSGVO.
However, please note: Personal data may also be passed on by the service provider to service providers, subcontractors or other affiliated companies – e.g. shipping service providers – insofar as this is necessary to fulfill the contractual obligations arising from your order or the personal data is to be processed on your behalf. In this context, we pass on your data to the following service provider. You will then receive further information on the processing of your data from this service provider:
We use technology to collect information to help us generate statistics on our users’ experience while using this website, for analysis purposes, to determine how we can improve our services and for potential future marketing initiatives. This information is processed on an anonymous basis and will not be used to identify individual users or site visitors.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
“Cookies” are small files that enable us to store information related to your PC and you, the user, specifically, while you visit one of our websites. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you. We use what are called “session cookies”, i.e. those that are stored exclusively for the duration of your visit to one of our internet pages. This session cookie track user session state on incoming requests and are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. We might also use “permanent cookies” for retaining information about visitors who repeatedly access one of our internet pages. The content of a permanent cookie is limited to an identification number. Name, IP address, etc., are not saved. We do not create an individual profile of your online activities. Learn how to manage cookies
If you want to update your cookie settings: You can do it here.
Use of Google Analytics
Not everyone who visits our site will do so using a web browser. For example, some users will access mydhli.com websites or applications using a mobile device. If so, it may not be possible to disable cookies or adjust web browser settings
Your cookie settings can be normally changed on all the existent browsers. To find these settings simply click on the menu of your browser and select ‘’Preferences’’ or ‘’Options’’, depending on which browser you operate.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari weband iOS.
- Cookie settings in Opera
Use of Google Tag Manager
We use Google Tag Manager, a web service provided by Google to manage website tags. The Google Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
Remarketing / Conversion Tracking
Use of Facebook Remarketing and Custom Audiences
Moreover, we use retargeting tags and the Custom Audience of Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 U.S., hereinafter referred to as “Facebook”. A Facebook pixel has been implemented on our website, with the purpose to establish a direct connection to the Facebook servers when you visit our website. Please note that we do not receive any personal data or information about the user. When you visit or sign up on our website, Facebook learns that and matches your visit with your user account. Facebook provides the possibility of tracking conversions and creates custom audiences based on information gathered by Facebook. The data collected this way is encrypted and will remain anonymous to us. As stated above, we do not receive any personal data or information about the user. If you do not wish your data to be collected via Custom Audience, you can deactivate Custom Audience using the following link: https://www.facebook.com/business/a/online-sales/custom-audiences-website. For further information on this topic, please access the following links:
- Custom Audience: https://www.facebook.com/legal/terms/customaudience
To prevent the collection of data via Custom Audience, you can follow the instructions provided on this link:
Integration of YouTube videos
We take the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the Saloodo! servers if your browser supports SSL.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use the website stefanheissenberg.de without obtaining your parents‘ or legal guardians‘ consent.
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
In some areas of our online offers we offer you the possibility to subscribe to one of our free e-mail newsletters. We send these newsletters only with your consent or on the basis of a legal permission. When you subscribe to a newsletter, the data from the input mask (name and e-mail address) are transmitted to us and stored as long as the subscription to the newsletter is active. We will only send you a newsletter after double confirmation (double opt-in): If you are interested in receiving our email newsletters, you must explicitly confirm that we should send you our newsletters. If you do not wish to receive any newsletters or advertorial emails from us, you can unsubscribe from this service at the end of all the sent newsletters. The legal basis for the processing of your data with given consent for the receipt of newsletters is Article 6 (1) DSGVO.
Contact forms and e-mail contact
On our online offers you will find contact forms and e-mail links (mailto) which can be used for electronic contact. This enables us, among other things, to comply with the legal requirement for rapid electronic contact with us. If you use this option, your details will be processed and automatically stored for the purpose of answering your enquiry in accordance with Article 6 (1) DSGVO. We delete the enquiries if they are no longer necessary and no legal archiving obligations apply.
Right to information
Upon written request, we will inform you what personal data (e.g. name, address) we have saved on you.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Websites and Services that are California residents to opt-out from the disclosure of your personal information to third-parties for their direct marketing purposes. To make such a request, you can send us an email at the address noted in the Contact Information section above. Please be advised that where California State residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with applicable law. To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:
- The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
- The right to request deletion of your Personal Information; and
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
Exercising Your Rights: California residents can exercise the above privacy rights by emailing us at: firstname.lastname@example.org Verification In order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.
Transfer of Data outside of the EU
In course of data processing by us data may be transferred to third countries, i.e. countries outside the EU. This may happen via implementation of third party providers such as cloud services and external service partners which process data on our behalf.
Changes to data protection statement
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
lf you make a request, we have one month to respond to you. lf you would like to exercise any of these rights, please contact us at our email: email@example.com
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you have concerns about the way we are handling your Personal Data, please let us know immediately. We want to help. You may contact us directly via email at firstname.lastname@example.org with the subject line “Privacy Concerns.”
Responsible within the meaning of Article 4 (7) DSGVO and other national data protection laws of the Member States of the European Union and other data protection regulations is:
+49 176 444 736 03
If you have any questions regarding the processing of your personal data or in case of requests for information, suggestions or complaints, please contact us. We are also at your disposal in case of requests for information, suggestions or complaints.