UX Strategy

that merges UX- and business metrics to drive growth from startup to enterprise level.

Com Prix Design Award
German Design Award

Award Winning Design

Nielsen Norman Group UX Master Certification

UX Master

Scrum.org Professional Scrum Master PSM I

Scrum Master

Key Creator Identifiers

400+

Projects delivered

20

Selfhosted Websites

5

Startups founded

6.720

RAW photos in 2025

24

Books read in 2025

10.425

Documented daily ideas since 2019.

Design wit Attitude

Beginners mind.

Learn rules to break them.

Start where you are.

Get things done.

No fear to follow your passion.

Use what you have.

Don't die in perfection.

Create new ones.

Do what you can.

Don't develope shit.

Deep Pashion

Authenticity Builds Trust

UX Leadership

Leading means translating vision into reality by understanding every aspect of the business first. When I transform user insights into product roadmaps, it's because I inspire courage across teams to go beyond the status quo and believe in user-centered culture. My approach connects UX metrics to business KPIs through conversations that help entire organizations see how empathy drives enterprise strategy.

Agility For Scale

Entrepreneurship

Five founded companies plus Fortune 500 consulting taught me that great digital culture works at any scale. Whether architecting enterprise solutions for major corporations or launching startup marketplaces, I've built across every platform. This dual perspective—startup speed with enterprise depth—shapes how I approach any organisational transformation.

Designing Influence

Product Native

Great products emerge from obsessive attention to feedback channels and deep understanding of business and customer needs. The symbiosis of UX and business metrics creates powerful synergy—driving profit, revenue, and market capitalization. This alignment transforms every interaction into an opportunity to define, measure, and govern successful UX across organizations, building trusted brands that transform markets.

82 Customers

Galderma
BIONTECH
DHL
Bayer
NKT
Avène
Kunstsammlung Nordrhein-Westfalen
Les Mills
Yazaki
Messe Düsseldorf
OBI Next
MSD
Berner Group
DocCheck
Fresenius KABI
Sparkasse
QSC AG
KION Group

Aloha 👋

I'm Stefan Heißenberg, crafting meaningful experiences for millions of users as Head of Experience Design at DHL.

With over 14 years across agencies like antwerpes and sunzinet, enterprises like Bayer and BIONTECH, startups like Saloodo!, and founding ventures like OnlyPN—working with 80+ clients total—I focus this experience on UX Strategy that cultivates sustainable user-centered cultures.

In cross-teams we discover what becomes possible when user empathy becomes embedded in natural decision-making. This approach creates real transformation through relationships and trust, driving both meaningful user outcomes and measurable business results that feel authentic.

Connect with me on Linkedin or write an email.